Shipping policy

Shipping Locations

At this time, LUVENA ships within the United States only.

We do not currently offer international shipping.

Processing Times

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Standard shipping: 3–5 business days after processing.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other factors outside our control.

Shipping Costs

Shipping rates are calculated at checkout.

Any applicable shipping promotions or free shipping offers will be displayed during checkout.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

LUVENA is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us as soon as possible at care@shopluvena.com.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at care@shopluvena.com and we will help coordinate with the shipping carrier.